Get in touch
A question worth asking reaches us faster than you might expect
Whether you're deciding between workshops, working through a tricky assignment, or just need to know how something works - this is the right place to start. Rovenaa's team responds to every message directly, no automated replies.
Write to us
What kind of message gets answered first?
We read every submission carefully. Giving us a bit of context - even just one sentence - helps us reply with something useful rather than a generic acknowledgement.
- Mark your priority honestly
- Include your current workshop or course if relevant
- One clear question is better than three vague ones
Other ways to reach Rovenaa
Phone and email are both monitored during business hours. For anything about an active workshop or assignment deadline, email tends to get the fastest response from the right person.
Support hours (AEST)
Monday
9:00 – 17:30
Tuesday
9:00 – 17:30
Wednesday
9:00 – 17:30
Thursday
9:00 – 17:30
Friday
9:00 – 16:00
Saturday
10:00 – 13:00
Sunday
Closed
Public holidays
Closed
Messages sent outside business hours are read the next working morning. We aim to reply within one business day - complex enquiries may take a little longer.